Terms & Conditions

- Open Duke of Edinburgh Expeditions -

 

Cancellations & Refunds

  • Any cancellations made up until 7 days prior to the event will be entitled to transfer to the same event level at a later advertised date OR will incur a cancellation fee of $50 for Somerset expeditions OR $100 for Gold Urban Odyssey expeditions (due to external accommodation providers).
  • Please note: There is a limit of one transfer per registration and it is only valid when cancelling up until 7 days prior to the event.
  • Please note: Any cancellations made within 7 days prior to the event will result in the full fee being forfeited unless the participant's place in the expedition can be filled from a waiting list. Please be aware - Sickness OR Injury is not grounds for a refund within this time.
  • For late applications, a $20 administration fee will be applied.
  • GST is inclusive and applicable to our registration fees.

 

Equipment Hire & Purchase

  • Any equipment arranged to be hired or purchased prior to the expedition is NON REFUNDABLE – please be sure of your purchase. Orders can be made within the week prior to your camp/expedition so you do not need to rush into any decisions.
  • Un-claimed purchase items after the completion of camp, will be sent directly to the participant’s nominated address.
  • If you order the wrong size (e.g. in Rain Jackets & Thermals) and the item remains unused we will happily exchange for a different size. A group leader or office staff member needs to be informed of this at the beginning of the programme before the item is packed or used to be able to provide an exchange.
  • If a purchased item is believed to be faulty, a group leader or office staff member needs to be informed to be able to provide assistance during the camp/expedition or when the item is brought home. Faulty items will be replaced if fault is confirmed by a Somerset staff member.
  • GST is inclusive.

 

Fee Inclusions

  • Each group will be accompanied by a qualified Somerset Staff member.
  • The nominated Fee is based on the level of expedition and DOES NOT include transport to and from the venue, or any other additional costs.
  • Participants are required to obey instructions from our Staff and cooperate with activities as a requirement of the Duke of Edinburgh award. This includes the normal medical, social and behavioural aspects of a participant’s experience.

 

Privacy Policy

  • To guarantee the Safety of all Participants, please ensure the accuracy of the details provided. Any Medical conditions or requirements need to be clearly advised.
  • Your details will be handled in accordance with our Privacy Policy - please contact us if you require a copy.